I've been going to star laser for a while and am very happy with the results. The staff is friendly and diligent. The newest team member, Rita, is amazing. She knows what she is doing and makes it seem easy. Before her, I always saw Meredith, who was talented and very personable. No matter who I meet here, I am always happen. Physically, the facilities are very clean and neat, with snacks if you like. The whole experience is comfortable and takes away any of the anxiety from this kind of thing (which I had for a while). If you are interested in laser hair removal, I highly recommend Star Laser!